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CRM ConsultingE-Commerce

CRM for E-Commerce, Built for Enterprise Teams

We connect your CRM to your storefront and fulfillment stack. A customer's order history and support case live in one place.

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120+CRM projects delivered
30+Consultants & engineers
4Delivery hubs

Real Clients, Real CRM Work

Dynamic Dropshipping is our published e-commerce story. The rest of these logos come from our work across five CRM platforms.

The Practice

A CRM That Knows What Happened on the Storefront

E-commerce teams run on more systems than most. A storefront, a fulfillment partner, a support desk, sometimes several sales channels at once. The CRM only helps if it actually knows what happened on each one.

We connect your CRM to the storefront and fulfillment stack. An order, a return, and a support case all sit against the same customer record.

We are CRM-only. We sell no storefront platform of our own, so the integration plan follows your stack, not a product we're pushing.

Storefront-connectedOrders, returns, and support live against one customer record.
CRM-first, not platform-firstWe build around your storefront and stack, not the other way around.
No license marginThe plan follows your stack, not our commission.
What's Included

What CRM for E-Commerce Covers

Every engagement includes the following, scoped to what your stack actually needs:

01

Stack Audit

We map every system a customer touches, storefront, fulfillment, and support, and how they currently share data.

02

Storefront Integration

We connect your storefront platform to the CRM, so orders and customer records sync both ways.

03

Fulfillment & Returns Sync

We connect fulfillment and returns data so support has the full order picture, not a partial one.

04

Unified Customer View

We build one customer record across storefront, orders, and support, so no channel is working from a stale picture.

05

Peak-Season Load Planning

We plan the setup to hold up at peak volume, not just in a quiet-month demo.

06

Support Team Handoff

We hand off a support setup your team can run without needing us for every order lookup.

Delivery

From Stack Audit to Live Integration

Here is how a typical engagement runs, start to finish:

01

Discovery

We map your storefront, fulfillment, and support stack.

02

Design

We design the integration and unified customer record, reviewed with your team before we build.

03

Build & Test

We build the integration and test it against real order data before go-live.

04

Handoff

We hand off the setup and tune it against real usage in the first weeks.

Proof

CRM for E-Commerce, Delivered

One of the 45 published engagements that shows e-commerce work specifically:

Why VegaCompass

Why Teams Choose Us for E-Commerce CRM

What a CRM-only, platform-neutral partner gets you that a web-dev shop cannot:

One View, Storefront to Support

Orders, returns, and support cases sit against one customer record, not three disconnected systems.

We Sell None of Them

We are not paid a license margin on any platform. The plan follows your stack, not our commission.

Built Around Your Stack

We connect whatever storefront and fulfillment tools you actually run, not the ones we'd rather sell.

Peak Season, Planned For

We plan the integration to hold at peak volume, since that's the moment it actually gets tested.

Related Services

Related CRM Services

Below are the services teams often pair with e-commerce CRM work:

Common Questions

CRM for E-Commerce, Answered

Get Started

Bring Us Your CRM Problem

Tell us what is not working. We will point you to the right service, or tell you plainly if CRM is not your real problem.

Book a CRM ConsultationSee the Case Studies