This page summarizes the data-protection practices of Vegacompass Technologies Pvt Limited for visitors to https://vegacompass.com. It is written with visitors from the European Union in mind, alongside our visitors in India, the United States, and elsewhere.
Our Privacy and Content Policy at /privacy-policy is the primary privacy document for this website, published under India's Information Technology Act, 2000. This page adds the practical detail international visitors most often look for. If the two differ, the Privacy and Content Policy governs.
Who Is Responsible for Your Data
The website is operated by Vegacompass Technologies Pvt Limited, registered in India with CIN No. U62013PN2025PTC238337 and its registered office at Pune, India. For data collected through this website, this company decides how and why the data is used. Its details are below:
What We Collect on This Website
Below is the personal data the website collects:
- Enquiry details. When you use the contact form, we collect your first name, last name, company, email address, and message.
- Download requests. When you request a gated download, we collect your name and email address, and we record which file you downloaded.
- Technical data. Our servers see your IP address and domain name when you request a page, as described in the Privacy and Content Policy.
- Cookie data. Analytics, chat, and delivery cookies, as described in our Cookie Policy at /cookie-policy.
The website has no user accounts, and we do not ask for payment details or sensitive categories of data through it.
Why We Process It
Below is what we use the data for, and the legal footing each use generally rests on:
This mapping is a summary. If you want detail on a specific processing activity, ask us at [email protected].
Where Your Data Is Processed
We operate from offices in India, the United States, and Singapore, and enquiry data may be handled in these locations. If you are in the European Union, this means your data is processed outside the EU after you submit it.
The website's third-party services process data in their own locations, under their own privacy terms and safeguards. This covers Google for analytics, Zoho for chat, and Cloudflare for delivery.
How Long We Keep It
We keep enquiry data for as long as we are in contact with you, and afterwards as needed to meet legal obligations, resolve disputes, and enforce agreements. This follows the retention approach in the Privacy and Content Policy. You can ask us to delete your data at any time. We will honor the request unless the Privacy and Content Policy allows us to keep the data, for example to meet a legal obligation.
Security
Access to enquiry data is limited to the people who need it to respond to you. Our information-security posture is ISO/IEC 27001 Certified, SOC 2 Type II, GDPR Compliant, and HIPAA Ready.
The Privacy and Content Policy describes our security measures and our approach to notifying you if a breach affects your data.
Your Rights
Depending on where you live, data-protection law gives you rights over your personal data. Below are the rights EU law provides, which we honor for our EU visitors:
- access the personal data we hold about you
- correct data that is wrong or incomplete
- ask us to delete your data
- restrict or object to how we use it
- receive the data you gave us in a portable format
- withdraw consent, where processing is based on consent
To exercise any of these rights, email [email protected]. We will respond as required by the law that applies to your request. We may ask you to confirm your identity first, to protect your data from someone pretending to be you.
Complaints
If you are unhappy with how we handled your data, contact us first and we will try to resolve it. Visitors in India can also reach the Grievance Officer named in our Privacy and Content Policy. If you are in the European Union, you have the right to complain to the data-protection supervisory authority in your country.
Contact
Questions about this page or our data practices can be sent to the address below:
