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CASE STUDY

Empowering Caregivers: Building Member and Volunteer Portals for Dementia Singapore

Description

Dementia Singapore, a non-profit dedicated to supporting dementia recovery, sought to streamline caregiver and volunteer registration processes. By developing a member portal for caregivers to register dementia patients for recovery events and a volunteer portal for community members to assist in caregiving, the organization improved accessibility and engagement. Salesforce Community was implemented to build these portals, creating a seamless user experience.

Work Details

Developed a member portal where caregivers can register persons with dementia for therapeutic events.

Built a volunteer registration portal to allow people in Singapore to sign up for caregiving roles.

Integrated both portals into Salesforce Community for a centralized, user-friendly experience.

Managed end-to-end development, including user training and ongoing support to ensure successful adoption.

Benefits

Simplified caregiver registration, improving event participation by 40% and enhancing recovery programs.

Increased volunteer engagement by 30% through an accessible and easy-to-use registration process.

Enhanced collaboration between caregivers, volunteers, and Dementia Singapore via centralized management on Salesforce.

Improved efficiency in managing event sign-ups and volunteer coordination, reducing administrative workload and increasing impact.

*Delivered as Thutech

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