CRM CONSULTING

CRM solutions for e-commerce growth and customer connections

Vegacompass, Business optimization through CRM domain & Tech knowledge

our approach

Our CRM E-Commerce

Our tailored CRM solutions empower e-commerce businesses to streamline operations, personalize customer interactions, and drive growth. From order management to customer service, our CRM system provides end-to-end support for every stage of your business.

OFFERINGS

What we offer

Seamless Integration

Our CRM unifies your e-commerce tools, like Shopify and Magento, centralizing customer data, orders, and inventory management in one place.

Personalized Customer Engagement

Our CRM unifies your e-commerce tools, like Shopify and Magento, centralizing customer data, orders, and inventory management in one place.

Efficient Order & Inventory Management

Streamline your entire order process from purchase to fulfillment. Our CRM tracks orders in real-time, manages stock levels, and provides automated alerts to ensure you’re always prepared to meet demand.

Comprehensive Customer Support

Deliver excellent service with automated case management and a 360° view of customer journeys, helping your team resolve issues swiftly.

Data-Driven Insights

Access deep analytics on sales trends, customer behaviour, and campaign success to make revenue-driving decisions.

case studies

Our top CRM features for e-commerce

Unified Customer Profiles

Get a complete view of every customer interaction, purchase history, and preferences.

Multi-Channel Marketing Automation

Easily launch email, SMS, and social media campaigns that are tailored to each customer.

Order Management Automation

Manage orders, track inventory, and process returns seamlessly with automated workflows.

Loyalty & Rewards Programs

Build and manage loyalty programs to foster long-term customer relationships.

Real-Time Reporting & Analytics

Monitor KPIs, track performance metrics, and access actionable insights instantly.

Scalable Solutions for Growth

Our CRM scales with your business, ready to accommodate high-volume sales events and expansion.

case studies

Our success stories

Real stories, real success. Learn how we’ve helped businesses like yours grow and connect better with their customers. Our case studies highlight real CRM strategies that drive results and improve experiences

View all case studies

Seamless Selling: Supercharging Sales with Dynamic Dropshipping’s E-Commerce Portal

Dynamic Dropshipping, an e-commerce company, needed a robust platform to allow external users to manage their sales effortlessly. By building an intuitive e-commerce portal using WordPress, Dynamic Dropshipping empowered users to track, manage, and optimize their sales process. The platform was developed end-to-end, ensuring a smooth user experience and scalable operations.

Talk to Our Experts

Book a session with our experts to explore customized CRM solutions for your business growth

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Hear about our work

Mr. Kiyani

Head Tabernacle Group, Tabernacle Health Group

“The technical and consulting team helped manage our healthcare program operations through mobile application seamlessly. The functionality was built to help setup end to end health program system management with data guidelines. A dedicated app to help streamline entire operations proved wonders.”

Mr. Mulla

CEO, Emmar Energy

"Thanks to this team, our team can now manage client relationships with ease. The CRM is intuitive, and their support team is always available to assist. We've saved countless hours in manual data entry!"

Mary Harrison

Former Head of Marketing-Hexagon

“Charu (CEO- Vegacompass) is a very hard-working person who can tackle any CRM problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of CRM helped the company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or CRM project.”

Teddy Yip

Head of Services, DSG Group

"We struggled with volunteer data management until we partnered with Charu and team. Their CRM solution, data approach, support management optimized through Salesforce streamlined our processes and helped us manage our non profit efficiently. We've seen a 35% increase in volunteer retention and management!"

Chaitanya P

Operations Head, MaxxTrader - A Singapore Exchange firm

“With our previous CRM, we faced issues with data integration and reporting. Thutech (Now VegaCompass) team provided a seamless solution that helped us automate workflows and improve communication between departments for effective operations and sync between departments. Fantastic service!”

See Vegacompass in action

Watch our journey of delivering impactful CRM solutions that empower businesses worldwide