TECH SERVICES

Empower your teams with ServiceNow

Vegacompass, Business optimization through CRM domain & Tech knowledge

INTRODUCTION

Service Now

As an industry leader in IT services, we understand the importance of streamlining your business processes and improving operational efficiency. That’s why we specialize in providing comprehensive ServiceNow technical services that empower your organization to transform digitally, enhance customer experiences, and drive innovation. Our expertise spans across the entire ServiceNow platform, allowing us to offer customized solutions that align with your unique business needs.

SERVICES

Our Services

ServiceNow Implementation

We provide structured ServiceNow implementation, aligning modules with your IT strategy and organizational business objectives for maximum value.

Vegacompass, Business optimization through CRM domain & Tech knowledge Discovery & Planning: We begin by conducting a thorough analysis of your business processes to create a tailored implementation plan.

Vegacompass, Business optimization through CRM domain & Tech knowledge Custom Configuration: We customize ServiceNow workflows, modules, and integrations to meet your specific requirements.

Vegacompass, Business optimization through CRM domain & Tech knowledge Data Migration: Ensuring a smooth transition, we handle data migration with precision to avoid disruptions.

Vegacompass, Business optimization through CRM domain & Tech knowledge Testing & Go-Live Support: Our team performs extensive testing and provides go-live support for a flawless deployment.

ServiceNow Custom Development

We specialize in building bespoke ServiceNow workflows and applications tailored to address specific and unique business challenges.

Vegacompass, Business optimization through CRM domain & Tech knowledge Custom Workflows & Applications: We develop custom workflows and applications within ServiceNow to address your specific business challenges.

Vegacompass, Business optimization through CRM domain & Tech knowledge Advanced Scripting & API Integrations: Our team handles complex scripting and integration with third-party systems to extend the functionality of your ServiceNow instance.

Vegacompass, Business optimization through CRM domain & Tech knowledge UI & UX Enhancements: We enhance the user interface and experience to make sure your team enjoys a seamless experience.

ServiceNow Integration Services

Our integration services connect ServiceNow with IT systems, cloud platforms, and third-party tools for seamless data synchronization.

Vegacompass, Business optimization through CRM domain & Tech knowledge Third-Party Tool Integration: We integrate ServiceNow with popular tools like Jira, SAP, Salesforce, and more.

Vegacompass, Business optimization through CRM domain & Tech knowledge API Development: Our team creates APIs for secure and efficient data exchange across platforms.

Vegacompass, Business optimization through CRM domain & Tech knowledge Automation & Orchestration: By automating workflows between different systems, we help you eliminate manual work and improve process efficiency.

ServiceNow Managed Services

We deliver 24/7 ServiceNow support, including incident resolution, proactive monitoring, and performance optimization for operational continuity.

Vegacompass, Business optimization through CRM domain & Tech knowledge Proactive Monitoring: We continuously monitor your ServiceNow instance to identify and resolve issues before they impact your business.

Vegacompass, Business optimization through CRM domain & Tech knowledge Incident Management: Our team resolves ServiceNow issues swiftly, ensuring minimal downtime and disruption.

Vegacompass, Business optimization through CRM domain & Tech knowledge Version Upgrades & Patch Management: We manage regular upgrades to keep your platform updated with the latest features and security patches.

ServiceNow Consulting & Advisory

Our consultants analyze your workflows to provide actionable insights, optimizing ServiceNow’s alignment with your long-term business goals.

Vegacompass, Business optimization through CRM domain & Tech knowledge Platform Strategy & Roadmap: We help you create a roadmap for your ServiceNow implementation, ensuring it aligns with your long-term business strategy.

Vegacompass, Business optimization through CRM domain & Tech knowledge Process Optimization: We analyze your existing workflows and recommend enhancements that can streamline operations and reduce costs.

Vegacompass, Business optimization through CRM domain & Tech knowledge Training & Enablement: Our team offers customized training sessions to ensure your staff is fully equipped to utilize ServiceNow effectively.

SPECIALITY

Why choose us for Service Now

Certified Experts

Our team consists of certified ServiceNow professionals with deep knowledge of the platform.

Tailored Solutions

We take the time to understand your unique business needs and deliver customized solutions.

Proven Track Record

We have a proven track record of successful ServiceNow implementations and long-term client partnerships.

End-to-End Support

From implementation to ongoing support, we provide end-to-end ServiceNow services to help you every step of the way.

case studies

Our success stories

Real stories, real success. Learn how we’ve helped businesses like yours grow and connect better with their customers. Our case studies highlight real CRM strategies that drive results and improve experiences

View all case studies

Service Stability: Streamlined Support and Case Management for a global leader in Digital Asset Management SAAS software

Delivered ongoing support and structured workflow enhancements in ServiceNow to optimize case management and improve operational stability for Aprimo.

Seamless Sync: Enhancing Customer View with ServiceNow and Salesforce Integration for Century

Enabled seamless integration between ServiceNow and Salesforce using MuleSoft to synchronize customer case data, improving service responsiveness and decision-making for Century.

Talk to Our Experts

Book a session with our experts to explore customized CRM solutions for your business growth

Schedule an appointment

Hear about our work

Mr. Kiyani

Head Tabernacle Group, Tabernacle Health Group

“The technical and consulting team helped manage our healthcare program operations through mobile application seamlessly. The functionality was built to help setup end to end health program system management with data guidelines. A dedicated app to help streamline entire operations proved wonders.”

Mr. Mulla

CEO, Emmar Energy

"Thanks to this team, our team can now manage client relationships with ease. The CRM is intuitive, and their support team is always available to assist. We've saved countless hours in manual data entry!"

Mary Harrison

Former Head of Marketing-Hexagon

“Charu (CEO- Vegacompass) is a very hard-working person who can tackle any CRM problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of CRM helped the company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or CRM project.”

Teddy Yip

Head of Services, DSG Group

"We struggled with volunteer data management until we partnered with Charu and team. Their CRM solution, data approach, support management optimized through Salesforce streamlined our processes and helped us manage our non profit efficiently. We've seen a 35% increase in volunteer retention and management!"

Chaitanya P

Operations Head, MaxxTrader - A Singapore Exchange firm

“With our previous CRM, we faced issues with data integration and reporting. Thutech (Now VegaCompass) team provided a seamless solution that helped us automate workflows and improve communication between departments for effective operations and sync between departments. Fantastic service!”

See Vegacompass in action

Watch our journey of delivering impactful CRM solutions that empower businesses worldwide