CRM CONSULTING

Strengthen customer engagement with our CRM program excellence

Vegacompass, Business optimization through CRM domain & Tech knowledge

our approach

Our CRM Program Management

At Vegacompass, our CRM Program Management services are designed to streamline, optimize, and elevate your customer relationship management processes. We help you turn data into actionable insights, driving better customer experiences, and overall business growth. Our holistic approach ensures that your CRM system works for you, enhancing engagement and efficiency across every touchpoint.

OFFERINGS

What we offer

End-to-End CRM Implementation

We handle the entire CRM setup, from planning through system launch, ensuring it aligns with your goals for a strong foundation.

Program Design & Strategy

Our tailored CRM strategy aligns with your objectives, mapping workflows, user roles, and system needs for optimal impact.

System Integration & Optimization

We integrate your CRM with existing tools like ERP and marketing platforms, ensuring seamless data flow for a unified business view.

Data Management & Analytics

Our data services improve data quality and provide insights, enhancing decision-making and enabling reliable customer analytics.

Automation & Workflow Management

We automate key tasks like lead assignments and follow-ups, freeing your team to focus on high-value activities that drive growth

Ongoing Support & Training

Comprehensive training and support keep your team adept at using CRM, ensuring they’re equipped to succeed over the long term.

Customer Experience Focus

Our CRM solutions enhance customer experience, enabling personalized interactions that drive loyalty and improve customer service.

Custom Solutions for Your Business

We create unique CRM solutions to fit your operations, from custom workflows to tailored dashboards that improve productivity.

case studies

Our success stories

Real stories, real success. Learn how we’ve helped businesses like yours grow and connect better with their customers. Our case studies highlight real CRM strategies that drive results and improve experiences

View all case studies

Sewing Success: Streamlining CRM and Program Management for SVP Worldwide

SVP Worldwide, a global leader in sewing machines and accessories, sought to implement an end-to-end CRM setup to manage its customer relationships and program operations efficiently. The goal was to integrate all customer touchpoints and streamline program management across their global network. By implementing a comprehensive CRM solution, SVP Worldwide enhanced customer engagement and operational efficiency.

Revamping Reap and Replace: Optimizing CRM for a global leader in Digital Asset Management SAAS software

Aprimo, a global asset management software company, sought to update and optimize its CRM processes through a comprehensive Reap and Replace program. The initiative aimed to enhance efficiency, automate outdated workflows, and ensure seamless integration of new tools into their existing CRM infrastructure. By refining key CRM processes, Aprimo improved its customer management and operational performance.

Talk to Our Experts

Book a session with our experts to explore customized CRM solutions for your business growth

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Hear about our work

Mr. Kiyani

Head Tabernacle Group, Tabernacle Health Group

“The technical and consulting team helped manage our healthcare program operations through mobile application seamlessly. The functionality was built to help setup end to end health program system management with data guidelines. A dedicated app to help streamline entire operations proved wonders.”

Mr. Mulla

CEO, Emmar Energy

"Thanks to this team, our team can now manage client relationships with ease. The CRM is intuitive, and their support team is always available to assist. We've saved countless hours in manual data entry!"

Mary Harrison

Former Head of Marketing-Hexagon

“Charu (CEO- Vegacompass) is a very hard-working person who can tackle any CRM problem with ease. We have worked together on several projects, and I found him a highly skilled and dedicated professional. His expertise in the field of CRM helped the company immensely. He’s also an all-around great guy to work with! I highly recommend him to anyone looking for help on their team or CRM project.”

Teddy Yip

Head of Services, DSG Group

"We struggled with volunteer data management until we partnered with Charu and team. Their CRM solution, data approach, support management optimized through Salesforce streamlined our processes and helped us manage our non profit efficiently. We've seen a 35% increase in volunteer retention and management!"

Chaitanya P

Operations Head, MaxxTrader - A Singapore Exchange firm

“With our previous CRM, we faced issues with data integration and reporting. Thutech (Now VegaCompass) team provided a seamless solution that helped us automate workflows and improve communication between departments for effective operations and sync between departments. Fantastic service!”

See Vegacompass in action

Watch our journey of delivering impactful CRM solutions that empower businesses worldwide