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CASE STUDY

AI-Powered Portal: Automating Knowledge Management for Mangal Prabhat

Description

Mangal Prabhat, a non-profit organization focused on educational services, aimed to enhance their internal knowledge management by leveraging AI to process departmental PDF files. The objective was to create a streamlined portal where users could query services and processes, receiving accurate search results based on the automated processing of their documents. The implementation of AI transformed their operations, improving access to key information and automating search capabilities.

Work Details

Integrated AI services to process and analyze departmental PDF files for better knowledge management. A vector DB was created to manage pushing of files and generation of vector content.

Developed a custom AI-powered language model to categorize and extract key information from non-profit service documents.

Automated the creation of a searchable portal where users could ask questions about services and processes.

Ensured that the system could handle diverse queries, providing accurate responses based on AI-processed information.

Provided training and support to staff for seamless adoption of the new knowledge management system.

Benefits

Improved search efficiency by 50%, enabling staff and users to quickly access relevant information.

Automated document processing, reducing manual effort and increasing the accuracy of information retrieval.

Enhanced knowledge accessibility, resulting in faster decision-making and streamlined service delivery.

Reduced time spent on manual searches, allowing staff to focus more on high-value tasks.

Created a scalable solution that supports future growth and expansion of the non-profit’s educational services.

*Delivered as Thutech

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